Nickleby's Model for FM
We have delivered managed services for retail estates of 1,500 sites including petrol forecourts and have clients with national portfolios across all disciplines.
The old model for managed services is tired and unsatisfactory for many customers. Nickleby’s model is different and refreshing including a collaborative approach with intelligence, reliability and openness.
Nickleby brings 4 unique aspects to the Managed Services option:
Transparency
Through our software system Emergense, you can see what is going anywhere anytime.
People
We employ quality people rather than cheap people. Quality people get better results and deliver more benefits. Cheap people are a false economy.
Intelligence
Our approach to maintenance is based on quality people and intelligence that informs us of what is really going on. We analyse the data we gather through Emergense and adjust the model to increase the benefits.
Cost Management
The work and charges for every job, quote and Planned Maintenance task is verified by Nickleby on-line. What we do is open to your inspection easily and helps to ensure that your money is spent wisely.
What to do next...
- email us: info@nickleby.co.uk
- call us: 08450 260 990
Sectors
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Retail
Nickleby offers property management services and software to retailers that benchmarks and controls costs and data, improve cost margins and add observable value to your business.
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IT
Nickleby's management information software, processes and related services can help Information Technology (IT) clients maximise the value to your business in maintaining your property portfolio - from offices to distribution centres to retail outlets.
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Hospitality
Nickleby offers property management services and software to the hospitality industry to help them manage, control and report on costs of property and estate maintenance.
Case Studies
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Poundland
In late 2008, Poundland came to Nickleby with a problem - they were operating an out-sourced helpdesk solution that was not fulfilling their needs.
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Miller's Vanguard
Miller's Vanguard prides itself on high service levels and doing things correctly, retaining the characteristics of its roots as a family business. The nature of Emergense has enabled us to do just that.
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Somerfield
"Nickleby's exceptional skills in re-engineering processes for efficiency and effectiveness impressed us so much that we employed them to introduce an intelligent, flexible maintenance process for Somerfield too." Ian Callaghan, Director of Construction and Renewals at Somerfield
