Warranty Management
Nickleby's systems improve the control of costs involved in asset servicing and repair by using an intelligent approach to warranty management.
Warranties are of no use unless you have appropriate service level agreements (SLAs) in place and your helpdesk has access to all the information they need relating to assets under warranty.
Nickleby's Emergense gives you seamless access to both, increasing the opportunity for a proactive approach to helpdesk management, saving you money.
Automatic notification of live warranties at point of job creation, gives the helpdesk operator the option to use warranty information to route the job according to your maintenance strategy.
For example, you may have decided not to pay for specific cover under warranty, preferring to route this via your reactive contractors instead.
Call us now to take a proactive approach to asset warranty management.
What to do next...
- email us: info@nickleby.co.uk
- call us: 08450 260 990
Sectors
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Third sector / Charities
Nickleby offers property management services and software to charities and voluntary organisations to help them manage, control and report on costs of property and estate maintenance.
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IT
Nickleby's management information software, processes and related services can help Information Technology (IT) clients maximise the value to your business in maintaining your property portfolio - from offices to distribution centres to retail outlets.
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Education
Nickleby offers property management services and software to education providers to help them manage, control and report on costs of property and estate maintenance.
Case Studies
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Prudential
As well as FM Services and software, Nickleby also has an excellent track record in consultancy.
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Fitness First
"I use EMS because it offers functionality and intelligence that is not available in any other system" Harry Kay, Property Director at Fitness First.
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Somerfield
"Nickleby's exceptional skills in re-engineering processes for efficiency and effectiveness impressed us so much that we employed them to introduce an intelligent, flexible maintenance process for Somerfield too." Ian Callaghan, Director of Construction and Renewals at Somerfield
