Nickleby - real people for a change

Nickleby's management information software, processes and related services can help Information Technology (IT) clients maximise the value to their businesses in maintaining their property portfolios - from offices to distribution centres to retail outlets.

Until now, IT businesses have not had the tools or systems to highlight what really goes on in maintenance let alone how to deliver cost reductions and improve efficiency in maintenance management.

At Nickleby, we have developed a unique and innovative way of working, Emergense®, that brings people, software and processes together in a single system, working as one to benefit you. 

Our software, Emergense, enforces your quality standards and contracted rates, while capturing and making available the rich management data you need to make better decisions in your maintenance management.

The information Emergense provides will enable you to benchmark performance through measurable KPIs, eliminate waste, increase compliance and promote best practice.

Every client's maintenance operation is unique and so is each solution we offer. Our systems flex to accommodate your needs, not ours. For example, we can integrate with existing software and work with in-house helpdesks, technicians or suppliers as required.

Whatever solution you need, our core approach remains the same. We encourage clients and contractors to concentrate on their core skills, growing their respective businesses, and we take all the drudge and inefficiency out of managing the non-core work, such as managing contractors, compliance management, auditing assets etc.

Whether it's simpler, faster, cheaper procurement, increased engineer productivity or better helpdesk performance, we help IT businesses reduce administrative hassle and improve the value they get from their maintenance spend.

Call us now to manage your maintenance better.