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Firms using facilities management could be encouraged to budget for staff training following expert's comments

June 9th 16:38 Cost Management 

UK businesses using facilities management cost reduction processes could be among those who are not realising the potential of their IT upgrades by neglecting to train staff.

Michael Dean, head of marketing at the National Computing Centre, said the full potential of business IT updates is not being realised as training is often the last thing accounted for by project budgets.

"A lot of the budgets for training, because it typically comes at the end of the project, often get cut and maybe not all training is delivered as deeply as it could be," he said.

It follows a report by Lifelong Learning UK, which showed almost half of UK-based workers feel they would be more confident using workplace technology if they had received more training.

According to the study, 77 per cent of the UK's workers now use IT as part of their job.

"Quite often money is spent on training when a system is introduced, but then it is often not maintained," Mr Dean added.

"What happens is that you have very expensive IT systems and then after the initial rush of training there is less of it, and that means that the investment in IT is not being fully realised."
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